Blog

clover
theskyfloor

Backup Your Payment Methods

The Long and Short. (Mostly Short.) Let me set the scene. This past weekend I was the first customer at a local deli. I ordered

Everything else:

year in review

Was 2016 the worst year yet?

For many people 2016 was a year of mourning and anxiety. We felt that in many ways as well… but it was also a great

Brandwashed: 140 Word Review

“Brandwashed” is my least favorite book in the last few years. I was only able to make it a few chapters in. Most of the

Setting the Table: 140 Word Review

“Setting the Table” is now a favorite book of mine. Danny Meyer’s approach to serving customers with “enlightened hospitality” is applicable for every business. Danny maintains an

business

It’s Not Personal, It’s Business

This statement has been the source of much deserved backlash over the years. People realize that business is at it’s best when it becomes personal to

Simple Rules: 140 Word Review

“Simple Rules” is about creating simplicity even in complex situations. The book covers a wide range of topics which benefit from rules including science, medicine and business.

The Virgin Way: 140 Word Review

“The Virgin Way” by Richard Branson is a mostly enjoyable read focusing on Branson’s years of running the Virgin Group of companies. Having started over 400 enterprises

Engagement at Work

Fast Company has a great piece on employee engagement. Creating a fulfilling leadership atmosphere is critical to the productivity, engagement and long term happiness of

Innovation: In the Eye of the Beholder

What is innovation? Webster’s defines it as the introduction of something new. That is the classic definition but it has taken on a new meaning in technology. Wikipedia

What is a product?

I think we need to redefine what a product is in our collective minds. It is very easy to think of a product as physical

How you say it…

This is not at all the best way to go about this. Instead of this approach, a simple sign during peak hours near the register

Music Matters

A new study shows that music can have a great impact on the experience of people eating at restaurants. Click the button below to read the

Clean Your Bathrooms

Last spring I was in the bathroom at a movie theater at 10:13 pm and saw this in the bathroom in plain view. Typically trash